This Privacy Policy describes how www.muslimsupps.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@muslimsupps.com or by mail using the details provided below:

Muslimsupps
30 N Gould St Ste R, Sheridan, WY 82801 USA

Collecting Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and necessary details to process your purchases. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.”

Device Information

• Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to optimise our services.
• Source of collection: Collected automatically through cookies, log files, web beacons, tags, and pixels.
• Disclosure for a business purpose: Shared with our processor, Shopify, and other service providers necessary to run our Site.
• Personal Information collected: Version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction with the Site.

Order Information

• Purpose of collection: To fulfil orders, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for potential fraud, and provide information/advertising in line with your preferences.
• Source of collection: Collected from you when you place an order.
• Disclosure for a business purpose: Shared with Shopify and service providers such as payment gateways, shipping and fulfilment services.
• Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

• Purpose of collection: To provide customer support.
• Source of collection: Collected from you when you contact us for assistance.
• Disclosure for a business purpose: Shared with our customer support platforms.
• Personal Information collected: Contact details - to provide customer support.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you. For example:

• We use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information here.
• We may share your Personal Information to comply with legal obligations, such as responding to subpoenas, search warrants, or other lawful requests, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For example:

• We use Google Analytics to help understand how customers use the Site. Learn more about how Google uses your information here. You can opt out of Google Analytics here.
• We share information about your interaction with the Site and purchases with advertising partners through cookies or similar technologies.

To learn more about targeted advertising, you can visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising by:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you up to date on new products and offers.

Lawful Basis (For European Customers)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with legal obligations;
• To protect your vital interests;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We will retain your Personal Information for our records unless and until you request its deletion.

Automated Decision-Making

We do not engage in fully automated decision-making that has legal or significant effects on customers.

Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have a legal effect on you.

Your Rights

If you are a resident of the EEA or California, you have rights regarding your Personal Information:

• EEA: You have the right to access, correct, update, or erase your Personal Information. To exercise these rights, please contact us via the details above.
• California: You have the right to request access, correction, or deletion of your Personal Information, or designate an authorised agent to do so on your behalf.

Cookies

We use cookies to optimise your experience on our Site. You can learn more about the cookies we use and how to manage or block them by visiting All About Cookies.

Do Not Track

We do not alter our data collection practices when we detect a "Do Not Track" signal from your browser due to the lack of industry-wide standards.

Changes

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

Complaints

If you would like to lodge a complaint, please contact us via the details above. If you are not satisfied with our response, you may contact your local data protection authority. For UK customers, you can reach out to the Information Commissioner’s Office (ICO) here.

Last updated: 2 December 2024